Demand Forecasting and Supply Matching to Optimize Continuity of Care

SE Health aims to find solutions to healthcare system workforce challenges by collaborating with industry partners with AI and supply chain expertise. AI solutions will be developed to overcome barriers in the current resource planning and coordination processes. Three interdependent solutions will be designed to resolve these challenges, including patient demand forecasting, regional resource optimization and matching patients to qualified staff.

Jennifer Hayward, VP Business Transformation, SE Health: “As a social enterprise focused on delivering the best client care, we want to maximize our service delivery especially when home care needs are higher than the capacity of the healthcare system. Our goal is to improve our client and staff experience while maintaining exceptional quality and safe care. This innovative tool will help to manage critical and scarce healthcare resources by addressing the supply-demand discrepancy and optimally distributing our workforce to recruit and retain the right people to further enable delivering personalized holistic life care. The project leverages AI and machine learning to develop leading-edge workforce management tools to improve productivity and resource management. We are excited about how this tool will help SE transform care!”