2023-12-13

The Challenge

Aircraft maintenance is typically composed of largely scheduled activities at specific intervals and unscheduled activities when aircraft parts need repair. Bombardier’s Aftermarket team aims to transform its core approach and culture from traditional maintenance to condition-based monitoring and preventive maintenance.

The goal of the project is to enable a more proactive approach to maintenance, limit aircraft downtime and reduce “Aircraft on Ground” (AOG) costs for Bombardier aircraft, as well as providing unique state-of-the-art maintenance support to customers.

“As part of its digital transformation, Bombardier is seeking to improve its supply chain and aircraft support activities by developing predictive analytics models.” says Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier.

Investment

$5.8M

Scale AI investment

$11.7M

Total investment

Partners

"The predictions, which will be powered by advanced AI algorithms, are expected to reduce maintenance costs and aircraft downtime, as well as considerably improve the overall customer experience”

— Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier
Made possible through the
financial support of
Gouvernement du Québec
Gouvernement du Canada

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